How Long Is The Warranty Period Of The Product? What Does The Warranty Include?
The warranty period of the product is 12 months, and the warranty scope includes the quality problems of the product itself (such as brake failure, non-man-made damage to parts), excluding improper human operation, excessive wear and tear, etc.Does Your Company Provide After-sales Service?
We provide after-sales service 24 hours a day, 7 days a week. Whether it's a problem with the product or a need for our technical support, you can contact us anytime.How Is Your Quality Control?
A: Our quality control steps include: Confirm everything with the customer before starting procurement and production; Check all materials to ensure they are correct and error free; Hire experienced workers and provide them with appropriate training; Inspection of the whole production process;...What Payment Methods Can Your Company Accept?
We support multiple payment methods, and specific payment methods can be negotiated. Currently, the most commonly used method is wire transfer (T/T).How Long Is The Delivery Cycle For The Product?
Under normal circumstances, the delivery cycle is 7-10 working days. The specific delivery cycle for large orders and customized products needs to be further negotiated with customers.How Long Is The Validity Period Of The Quotation Usually? Will The Price Change During The Validity Period Of The Quotation?
The validity period of product quotation is usually 7 days. Under normal circumstances, the price remains unchanged during the validity period of the quotation, and our company will bear the reasonable cost fluctuations during this period. But in case of special circumstances (such as a sharp...Can You Provide Customized Products To Meet Our Specific Requirements?
Of course, we offer customized services to meet the specific needs of our customers.What Is The Minimum Order Quantity For Your Product? Can You Provide Free Samples?
The minimum order quantity for our product is one unit. Due to the high cost and high degree of customization of the product, we are unable to provide free samples.Do You Have A Stable Supply Of Raw Materials?
We maintain long-term cooperative relationships with qualified raw material suppliers, which ensures that our products have high quality from the beginning.Which Devices Are Your Products Suitable For?
It is suitable for a variety of heavy equipment such as cranes, metallurgical machinery, mining equipment, wind turbines, port machinery, etc.Can Your Company Provide OEM Services For Its Products?
Yes,we offer OEM services for customers who want to customize their products with their own branding or design.Has The Product Passed The International Certification? Which Countries Are Exported To?
The company has passed the ISO9001 quality system certification with first-class quality. The brake "Type Test Qualification Certificate", "Explosion-proof Qualification Certificate" and "Mining Product Safety Mark Certificate" have been obtained. At present, it has...